Steps to hire the e-Shopper service

  • 1. Create a YEO Virtual Locker

    Open it totally FREE HERE

  • 2. Make the purchase request via WhatsApp

    At (0414) 521 9000 or via email: yeocargo@gmail.com and indicate the online store and the payment method you have for your purchase (Bs or Zelle)

  • 3. Create an account in your favorite online store and add what you want to buy to the cart

    Once you have everything added to the shopping cart, let us know to proceed to pay for your order.

  • 4. Stores where you can buy

    Amazon, Adidas, Aldo, Carters, Fashion Nova, Forever21, Old Navy, Converse, eBay, Home Depot, Nike, Pat Pat, Walmart, Shein, Temu and ZARA.


    *If the store where you want to buy is not on this list, ask us and we will confirm if it is available.

  • 5. We store your order

    Once your order successfully arrives at our warehouse and is charged to your account, you will receive an automated alert in your email so that you can select the shipping method (air or sea) from your Locker.


    * Once we have your shipping instructions, the administration will send you an invoice with the bank details to manage the prepayment of your shipment.

  • 6. Wait for your package

    Just wait for your order to be shipped and arrive at the door of your home/business according to the time and method you have chosen.


    * If you are thinking about special dates and/or high season, we recommend that you make your requests well in advance in order to avoid major problems and be able to provide you with the best shopping/shipping experience we have for you.
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TERM OF SERVICE E-SHOPPER

The service of paying for your purchases (e-Shopper) has a one-time charge of $15.00

Regardless of the value of your purchase, it will be charged with the final amount of your order.

You can pay via Zelle or in Bolívares

For your convenience through Mobile Payment; In the latter case you must contact us via WhatsApp to give you instructions.

The client is responsible for creating an account on the website of their choice.

You will have access with your login information, and add the desired products to the cart.

Assisted payment service

The assisted payment service only guarantees payment for your order in the online store under the items that you have previously added.

Wrong order

We are not responsible for orders that the online store has prepared incorrectly, whether due to quantities, missing pieces, different sizes or colors or any other irregularity.

In the event of any disagreement with the order, the customer is responsible for contacting the online store's customer service directly, from their account, and making the appropriate claim.

It is the responsibility of the online store to prepare the order, pack the items according to the type of product and safely and adequately protect the order for international transport.

The online store is responsible for shipping the order according to its processing times and delivering it to the assigned address in your locker (no exceptions).

Delay in receiving order

We are not responsible for delays in receiving orders; caused by USPS, UPS, Fedex and/or any other transportation company, by fragile merchandise that is not properly packaged for export, by physical and internal damage to the merchandise and/or boxes that have excess weight that the box can support .

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